FAQ

Welcome to Oracle Decks! Here are some frequently asked questions to help guide you through your mystical shopping experience. If you have any other inquiries, feel free to contact our customer support team.

1. What are Tarot Cards and Oracle Cards?

• Tarot Cards: Tarot cards are a deck of 78 cards with symbolic imagery, used for divination and self-reflection. Each card represents different aspects of life and can provide insights into past, present, and future events.
• Oracle Cards: Oracle cards are similar to Tarot cards but are more diverse in terms of design and interpretation. They are used to gain guidance and insights from the spiritual realm.

2. How do I choose the right deck for me?

• Explore our detailed product descriptions and customer reviews to get a sense of each deck's energy.
• Consider your personal preferences, intuition, and the purpose for which you want the cards.
• Reach out to our customer support for personalized recommendations.

3. Are your Tarot and Oracle cards authentic?

• Yes, we take pride in offering authentic and high-quality decks sourced from reputable publishers and artists. We prioritize the genuineness of each product to ensure a meaningful experience for our customers.

4. Do you provide guidance for beginners?

• Absolutely! We understand that diving into the world of Tarot and Oracle cards can be overwhelming. Visit our blog for beginner's guides, tips, and insights. You can also contact our support team for personalized assistance.

5. Is my payment information secure?

• Your security is our priority. Oracle Decks uses industry-standard encryption to protect your payment information. Rest assured that your transactions are secure and your privacy is respected.

6. How can I track my order?

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and location of your package.

7. What if I receive a damaged or incorrect product?

• We apologize for any inconvenience. Contact our customer support within 7 days of receiving your order, and we will assist you in resolving the issue, whether it's a replacement or a refund.

8. Can I return or exchange a deck?

• We accept returns within 30 days of purchase. The deck must be in its original condition, and you'll be responsible for return shipping costs. Contact our customer support for assistance in processing returns or exchanges.

9. How can I stay updated on promotions and new arrivals?

• Subscribe to our newsletter to receive updates on promotions, new arrivals, and exclusive offers. You can also follow us on social media for the latest news and community interactions.

Thank you for choosing Oracle Decks for your mystical journey! If you have any other questions or concerns, please don't hesitate to reach out to our dedicated customer support team.